Providing feedback

This guide provides instructions for providing feedback on TomTom products within the Automotive Beta Program. It outlines how to submit feedback directly through the use of the Feedback Assistant, ensuring your insights will help enhance TomTom products.

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Why can't I see the Feedback Assistant button on my screen?

If somehow the Feedback Assistant got disabled, you can enable it again.

  • Go to the Settings menu in the application you are using.
  • Select Developer settings from the Settings menu.
  • Scroll down to Enable bug reporting and enable it.

The Feedback Assistant button is now added to your screen.

Repositioning the Feedback Assistant


You can drag the Feedback Assistant button to reposition it anywhere on your screen for convenient access.

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Recording your feedback

To record your feedback, simply tap the Feedback Assistant button. This action begins recording a voice memo. Speak naturally and in English as you describe your feedback. Support for more languages will be added soon.

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Upon tapping the button, a recording bar appears on the screen, automatically capturing your voice memo.

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As you speak, the transcript of your input will be displayed within the recording bar, showing your feedback in real-time.

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Additionally, as part of capturing your feedback, the plugin also records the current state of the device to provide valuable context to your comments. This process varies depending on the product being tested.

Submitting your feedback

Completing your feedback: The system listens and automatically detects when you've concluded speaking.

If it requires more details to ensure comprehensive feedback, it prompts you with a message to provide more information.

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After the message, you can continue speaking to add further details to your feedback. The system will continue to record your additional input.

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Cancelling your feedback: At any point, if you wish to retract your feedback, you have the option to cancel it. This flexibility allows you to ensure only feedback you're confident about is submitted.

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Automatic submission: After recording your feedback, a message appears indicating the feedback will be automatically submitted after a short countdown. There's no need for further action unless you choose to delete the feedback during this countdown, making the process efficient and user-friendly.

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