Frequently Asked Questions (FAQs)

How can I get access to Traffic Stats, O/D Analysis, and Route Monitoring?

How can I update my credit card details?

You can modify your credit card information on the billing information page.

Is there an upper daily limit for the Pay As You Grow plan?

What happens if I exceed free usage limits or run out of my prepaid balance?

When limits are exceeded, API requests return 429.

What happens to my API keys if I upgrade to Pay As You Grow?

All API keys continue working when upgrading to Pay As You Grow or Enterprise.

Where can I get an invoice of my past usage and expenses?

Invoices are available in the dashboard.

Where can I get an overview of my usage and expenses?

Usage and expense details are in the dashboard.

In which currencies are prices available?

• EU billing → Euro
• Other regions → US Dollar

Can I use all APIs to build commercial applications?

Yes — even with Freemium. See Terms and Conditions.

What are the default QPS limits?

QPS limits range from 5 to 50. More info here.

Do I get 50,000 tile and 2,500 non-tile requests every day?

Yes — daily free amounts apply on all plans.

I'm used to map loads. Do you have that?

We use map tiles, not map loads.
Switching guides:
Web, iOS, Android

Can I get an invoice if I choose Pay As You Grow?

Yes — invoices are emailed and downloadable in the dashboard.

What are tile and non-tile requests?

• Tile = vector/raster tiles from Map Display & Traffic.
• Non-tile = all other endpoints. See pricing.

What is TLS and how does it affect me?

TLS encrypts data. From 2024 onward, APIs require TLS ≥ 1.2.
Supported values for TLSVER: TLSv1, TLSv1.1, TLSv1.2, TLSv1.3.