Introduction

The "Contact Us" page is an essential component of our developer portal. it provides you with a direct means of communication with the our portal organization. This page allows visitors to reach out for various reasons, such as asking questions, seeking support or assistance, providing feedback, or initiating collaborations.

Initiate support ticket

To start the process, please select what kind of support you need.

You have the following topics:

• Service disruptions
• Software bugs
• Account issues
• Billing and payment enquiries
• New feature requests
• Map content issues
• License and legal inquiries
• Product information

Depending on the selection, a new set of fields will appear to complete the request. Some fields are required and by submitting your contact details to TomTom, you agree that we can contact you about marketing offers, newsletters, or to invite you to webinars and events. This is only to allow us to communicate with you according to our terms and conditions. Of course you can unsubscribe at any time by the link included in our emails. Please review our privacy policy for more information.

After entering the details a service ticket will be created. You can save the link if you need, and this ticket will appear in your dashboard for follow ups.

You can also add comments to the ticket in this screen.

Let us know if you find issues contacting us!