Knowledge Base
Customer support

Welcome to TomTom Help Center!

support-hub-banner

Need help? You’re in the right place! This guide will help you quickly report issues, track requests, and collaborate with the TomTom Help Center. 

Short on time? Follow this quick workflow to submit a case:

Flowchart describing how to submit a support case through the TomTom Dashboard: 1) Access Help Center by logging in and selecting 'Get support'; 2) Request assistance by clicking 'Create a case'; 3) Document the issue by following instructions and answering questions; 4) Submit the case by clicking 'Report now'; 5) Monitor the status and stay informed; 6) Collaborate for a faster resolution by providing additional information and responding to questions.

Want step-by-step instructions? Keep reading to learn how to create and manage your support case.