Customer Support Manual

Thank you for choosing TomTom to empower your business and operations using our location technology. While we strive to provide the best possible services for our customers, you occasionally might need to report issues or ask questions regarding the products in use. This manual aims to guide you through the reporting process step-by-step. Would you have no time for detailed reading? Consider using a quick guide to familiarize yourself with the flow and keywords you will encounter in our support forms.

Though we aspire to provide you with an intuitive technical support channel (who reads the manual, right?), you may find it handy to familiarize yourself with the workflow to expect and keywords you may run into while reporting the problem. Please look at the infographics above for the bird view.

We aspire to continuously improve the quality of our services, including the documentation we offer. Please help us succeed in this mission by sharing your feedback and suggestions regarding this manual.

Thank you!