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Customer support

Accessing support

Accessing the Help Center

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You can access the TomTom Help Center directly from the Dashboard. Follow these steps:

1. Log into the Dashboard

Go to the TomTom Dashboard, available at https://developer.tomtom.com/user/me/dashboard.
Sign in to your account.

2. Navigate to the Help Center

There are two ways to access the Help Center:

Option 1: Click the question mark icon in the top-right corner, then select Help Center from the dropdown menu.
Option 2: In the Dashboard, locate the Help Center panel and click Get support.

Once in the Help Center, you can create support cases and track the status of your existing requests.

Next: Documenting the case