Service version: 1
Last edit: 2023.11.06

Important note
This Map Product Comment Tracker API is unavailable on a Freemium or Pay As You Grow (PAYG) basis.
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What is the TomTom Map Product Comment Tracker API?

The Map Product Comment Tracker API (Application Programming Interface) is a suite of web services that allows developers to submit suggestions on the Orbis map. These suggestions are then built on top of the TomTom Maps Platform Feedback and Resolution flow. The web services can be used via RESTful APIs.

After a suggestion is sent, the API will return an ID that can be used to track the status of the suggestion.

Submitting a suggestion

The Map Product Comment Tracker API allows the user to submit two types of suggestions:

  • Structured: A detailed suggestion using a predefined schema.
  • Semi-structured: A generic suggestion without a predefined schema.

After submitting the POST request, an ID representing the suggestion will be returned.

Please refer to the API Documentation for more information on how to submit a suggestion.

Retrieving the status

Given a suggestion ID (either the feedbackId or originalId), the API will return the status (New, Closed, In Progress), sub-status (Fixed, Invalid, Already fixed, No fix needed), and the product and version in which the feedback was applied to the map.

Please refer to the API Documentation for more information on how to retrieve the status of a suggestion.