Enterprise Login Workflows

Access package workflow

1. How to request access with SSO Login

2. In case no approver acts on the request

3. How to approve and manage user access (for Approvers ONLY)

1. How to request access with SSO login

1. Go to Access Packages.

2. Enter your email address.
   SSO login

3. The system will redirect to your company login screen. Type your company password.
   Enter password

4. In the My Access Portal, all packages assigned to your company will be available. Select the access package you need.
   Access packages

5. Click Continue.
   Click continue

6. Type a business justification and click Continue.
   Business justification

7. Accept the consent form so you acknowledge that you are sharing your Name, Email, and Organization Name with TomTom.
   Consent form

8. Your request is being processed and sent to the access approver.
   Request is being processed

9. The access approver receives an email with the following format to Approve or Deny the request. This request is valid for 14 days.
   Approval or denial email

10. The requestor also receives an email based on the decision made by the approver.
    Email the approver decision

11. After receiving the access acceptance email, the user can go directly to the URL of the application or visit the My App Portal > My Apps (microsoft.com) and on the Organizations icon in the top right corner, select TomTom.
    Organizations screen

12. If you login for the first time, you will be prompted to enroll your user, accept that we will receive your profile data (Name, Email, Organization), and collect all your activity using the TomTom apps.
    Permissions requested by user

13. In case you don’t already use Multi Factor Authentication (MFA) at your company, you will be requested to enroll in it.
    More information required

14. We allow the MS Authenticator app or SMS as MFA methods.
    Multifactor authentication

15. After completing the previous steps, you are presented with all the apps that you have access to inside TomTom.
    Apps dashboardWhen you access an App for the first time, you must accept the Terms of Use of that app.
    Accept terms of use

16. After accepting the Terms of Use, you are redirected to the app.
    You are redirected to the app

2. In case no approver acts on the request

1. The Requestor will receive an email informing that his request has expired, and it must be resubmitted.
   Access request has expired

2. If no answer is provided by the approvers, a new email will be sent five (5) days before the expiration date.
   Reminder to act on request

3. How to approve and manage user access (for Approvers ONLY)

1. Clicking Approve or deny request, the Approver will be redirected to the Approvals page. The Approver can also go directly to this link.

2. All Pending approvals for this Approver are presented here.
   Pending approvals screen

3. The Approver can select one or more requests and either approve or deny them.
   Approve or deny requests

4. The Approver will also receive an email with the following format to approve or deny the access request. This request has a lifetime of fourteen (14) days.
   Approval or denial email

5. The Approver must provide a reason and submit his decision.
   Submit reason for decision

6. All Approvers will receive an email with the decision results that were made for the Access request.
   Approvers decision results email