Move Portal FAQs

Where do you get your traffic data from? Which devices?

I haven't received the account confirmation email - what should I do?

How fresh is the data? Can I make a report for today?

I can't sign in to MOVE portal, what should I do?

Do you offer real-time traffic data?

How long does it take to calculate the report?

I don't remember my password, what should I do?

Do you offer historic data? How old is the data archive?

Can I change any date display related settings?

Why there are different map versions? Which one should I use?

If there is a small number of probes available is it possible to reject the report? How it impacts the usage limits?

How can I get access to TomTom Traffic Analytics Products?

In which data formats is the data available?

What is the price to access the products?

Which Functional Road Classes (FRC) can be analyzed?

Can I try the product before purchase?

My evaluation period has expired, how can I extend my access?

Do you offer APIs?