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What happened to the credits I had before June 8, 2021?
As of June 8, your remaining credits have been automatically converted to a monetary amount of equivalent value. You can check your current balance here.
I had a recurring payment option. How was my new recurring payment amount determined?
To make sure there are no unexpected expenses, we have moved you to a recurring prepaid package that is less than or equivalent to what you were paying before. Your recurring payment settings stayed as they were, but the frequency of payment might have changed, depending on what new prepaid package applies to your situation. You can check and change your current payment settings here.