Developer

Get feedback status by reference ID

Service version: 1.0.0
Last edit: 2025.09.26

Important note This Map Feedback API is unavailable on a Freemium or Pay As You Grow (PAYG) basis.

Purpose

This call returns the status of the feedback for a given reference ID.

How to request data

HTTP method: GET

  • Constants and parameters enclosed in curly brackets { } must be replaced with their values.
  • The generic URL format is as follows.

URL request format

post
URL request format
https://{baseUrl}/maps/orbis/feedback/reference-id/{referenceId}/status?key={API-key}&apiVersion={version}

Response data

Response codes

HTTP Code

Message

Description

Sample response

200

OK

Feedback status retrieved successfully

1{
2   "feedbackStatusInformation": {
3       "feedbackId": "7049aa04-91bd-4ad3-8085-bd8bec318905",
4       "referenceId": "123001",
5       "status": "ISSUE_STATUS_IN_PROGRESS",
6       "statusReason": "",
7       "createdAt": "2025-06-06T12:07:41.114166",
8       "updatedAt": "2025-06-06T12:14:48.189493"
9   }
10}

403

Forbidden

Access denied

1{
2    "detailedError": {
3        "code": "Forbidden",
4        "message": "You are not allowed to access this endpoint"
5    }
6}

404

Not found

Feedback not found

1{
2    "errorText": "Feedback with feedback id=7049aa04-91bd-4ad3-8085-bd8bec318905 not found",
3    "detailedError": {
4        "code": "NOT_FOUND",
5        "message": "Feedback with feedback id=7049aa04-91bd-4ad3-8085-bd8bec318905 not found"
6    },
7    "httpStatusCode": 404
8}

500

Internal Server Error

Internal server error

1{
2    "errorText": "An unexpected error has occurred. Please try again later.",
3    "detailedError": {
4        "code": "INTERNAL_SERVER_ERROR",
5        "message": "An unexpected error has occurred. Please try again later."
6    },
7    "httpStatusCode": 500
8}