Knowledge Base
Collaborate with TomTom Technical Support
Staying informed
We will keep you posted regarding the case resolution progress. You will receive the system message each time the status changes or a new information is available in the system.
Sharing additional information on the reported case
We appreciate the interaction for faster case resolution. Please contact us whenever you have additional information to share with us or respond to the questions or comments shared by the support or engineering teams.To do so, please, follow the steps below:Step 1: Access list to check details about your case:
Step 2: Select the case you want to comment. A new tab with the case details will open in your browser.
Step 3: Provide the comment, answer the question submitted by our support Team, provide attachments.
