Collaborate with TomTom technical support

To help us resolve your case faster, we encourage you to share any additional details or respond to questions from our support or engineering teams.

Follow these steps to provide updates:

1. Access Your case list

Access the Help Center and check the list of your reported cases.

2. Select the case to update

Click on the case you want to comment on. A new tab with the case details will open.

3. Provide additional information

Add a comment, answer any questions from the support team, or upload relevant attachments.

By actively collaborating with our team, you help speed up the resolution process and ensure a more efficient support experience.