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Berend Harmsen's picture

When I insert an SD card into Bridge it does not get recognised properly

Detailed question: 

How to deal with SD card issue when device is running software version 15.6 or below

Devices that are running software version 15.6 or below may have difficulties detecting certain types of (higher speed) SD cards. From 16.1 onward, we have full support for all speed classes. Older builds will accept all default speed (Normal Bus) cards (class 2, 4, 6), but may struggle with other speed types.

If your device is running 15.6 or lower, and the inserted micro SD card is not recognised, we recommend upgrading the device to the latest software version (or at least 16.1), using a default speed class 2, 4 or 6 card.